Terms of Service

These Terms of Service (“Terms”) are an agreement between OLOG N Solutions Technology LLP (“LessRounds”, “we”, “us”), operating as OLN Labs, and the company or person that uses LessRounds (“you”, the “Customer”). By creating an account or using the service, you agree to these Terms. If you use LessRounds for an organization, you confirm you’re authorized to bind it (to accept these Terms on its behalf).

If you’re a candidate taking an interview, these Terms don’t apply to you in the same way; see the Candidate Privacy Notice.

1. The service

LessRounds lets you build interviews made of screening questions, an AI-run voice or video interview and document uploads. You share them by link and review the results, including AI-generated transcripts, scores and summaries (“Outputs”). We may improve and change features over time. If we remove something material (important) that you rely on, we’ll tell you in advance.

2. Accounts

• You sign in with one-time codes sent to your email. Keep access to your email account secure.
• You’re responsible for everything done under your account and by the team members you invite.
• You must be at least 18 and give accurate account information.

3. Credits and fees

• Credits: you pay for AI interviews with credits. One credit is worth US$1.
• Free credits: a new account gets 100 free credits, once. They don’t expire.
• What uses credits: an AI interview uses 5 credits for each 30 minutes of the time limit you choose (5 credits for up to 30 minutes, 10 for up to 60 minutes), whatever time the candidate actually takes. Screening questions and document uploads use no credits.
• When credits are used: when a candidate starts your interview, the credits it needs are set aside. They are only used if the candidate finishes the AI interview and you receive the full result: the score, the transcript and the recording. If not (for example the candidate leaves partway, says too little to assess, or something fails on our side), the credits go back to your balance.
• Not enough credits: new candidates can’t start an interview your balance can’t cover. Candidates already taking one can finish.
• Buying credits: you can buy more credits as agreed with us in an order or invoice, which sets out the price, currency and taxes.
• Credits have no cash value and can’t be transferred to another account. We may add credits back to your balance at our discretion, for example if something went wrong.
• Fees don’t include taxes unless stated otherwise. You’re responsible for taxes other than those on our income.
• Invoices are due within 15 days unless we agree otherwise. If an invoice is more than 30 days overdue, we may stop new candidates from starting your interviews after telling you.
• We may change prices with at least 1 day’s notice. Changes don’t apply to credits already set aside for candidates.

4. Your responsibilities

You agree to:

• use LessRounds lawfully, including employment, anti-discrimination, data protection and AI laws that apply where you hire;
• give candidates any notice and get any consent the law requires before they are interviewed, in addition to the notice LessRounds shows them;
• make your own hiring decisions and not rely on Outputs as the only basis for a decision that has legal or similarly significant effects on a candidate, where the law restricts that;
• if you email candidates through LessRounds, write only about their application or interview (no marketing or unrelated messages). You are responsible for what your emails say;
• follow our Acceptable Use Policy.

5. AI Outputs

Outputs are produced by AI and can be incomplete or wrong, for example because of a poor recording or a transcription error. They are tools to help your team review candidates, not professional, legal or employment advice. You are responsible for how you use them. We don’t guarantee any hiring outcome.

6. Your data

• You own the content you put into LessRounds and the candidate data collected through your interviews (“Customer Data”).
• You give us permission to host, process and display Customer Data only to provide, secure and support the service for you.
• We process candidate personal data as your processor (we handle it on your behalf) under our Data Processing Addendum, which forms part of these Terms.
• We don’t use Customer Data to train AI models.
• You can ask us to export or delete Customer Data at any time.
• If you connect other tools to LessRounds through our API or webhooks, we send Customer Data to the web addresses and tools you choose, as you instruct. Once it reaches them, that copy is under your control and the terms of those tools, and we aren’t responsible for what happens to it there.

7. Our property

We own LessRounds, including its software, design and documentation. We give you a non-exclusive, non-transferable right to use it while you have an account, under these Terms. Non-exclusive means we can give the same right to others. Non-transferable means you can’t pass it on to someone else. If you send us feedback, we may use it without obligation to you.

8. Confidentiality

Each of us will keep the other’s non-public information confidential and use it only for this agreement, except where disclosure is required by law.

9. Suspension and termination

• You can stop using LessRounds and close your account at any time by emailing support@lessrounds.ai.
• We may suspend or close an account that breaks these Terms or the Acceptable Use Policy, puts other users or candidates at risk, or has unpaid invoices. We will tell you why unless the law or safety prevents it.
• After closure, we delete Customer Data within 90 days unless the law requires us to keep it, and you can ask for an export before then.

10. Warranties and disclaimers

We’ll provide the service with reasonable skill and care. Beyond that, and to the extent the law allows, LessRounds is provided “as is”, and we disclaim implied warranties (promises the law would otherwise assume we make), including fitness for a particular purpose and uninterrupted or error-free operation.

11. Limitation of liability

To the extent the law allows:

• neither of us is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or goodwill;
• each party’s total liability under these Terms is limited to the fees you paid us in the 12 months before the claim, or INR 10,000 if you have paid nothing.

These limits don’t apply to your payment obligations, to either party’s liability for fraud, or to anything that can’t be limited by law.

12. Indemnity

You’ll defend and indemnify us (cover our losses and costs) against third-party claims arising from your hiring decisions, your Customer Data, or your use of LessRounds in breach of these Terms or the law.

13. Governing law and disputes

These Terms are governed by the laws of India. Before starting legal proceedings, both parties will try in good faith to settle a dispute by negotiation for at least 30 days after written notice. The courts at Vaishali, Ghaziabad, Uttar Pradesh, India have exclusive jurisdiction (only those courts can hear disputes).

14. Changes to these Terms

We may update these Terms. For material changes, we’ll email account admins at least 1 day before they take effect. If you keep using LessRounds after that, you accept the new Terms.

15. General

These Terms, the DPA and the policies they link to are the whole agreement between us about LessRounds. If a provision is unenforceable, the rest still applies. Neither party may assign (transfer) these Terms without the other’s consent, except to a successor of its business. Neither party is liable for delays caused by events beyond its reasonable control.

16. Contact

OLOG N Solutions Technology LLP, Vaishali, Ghaziabad, Uttar Pradesh, India. Email: hello@lessrounds.ai.